Transcribe It is the longest established transcription agency in the UK. Its client base is broad, working for researchers from the academic sector, market research, pharmaceutical insight agencies, charities and public sector organisations.

Over the years, Transcribe It has evolved to cater to the needs of its growing customer base. In January 2020, they implemented Huddle as a customer portal for securely uploading and storing recordings and sharing transcriptions. Since then, they’ve seen a 20% growth in their business – and Huddle has been an integral part of facilitating this. 

Key takeaways:

• Customers enjoy using Huddle’s simple portal for uploading their documents
• Tracking and activity logs give an easy snapshot of where projects are at
• Huddle’s security credentials have made it easier to win work